Privacy Policy

Effective date: July 13, 2026

This is a working draft and requires attorney review before launch.

Bruno Speaking, a DBA of SMX3 LLC ("Bruno Speaking," "we," "us," or "our"), operates the Bruno mobile application and related services (collectively, the "Service"). Bruno is a call-screening assistant that answers calls forwarded from your phone, blocks spam, greets your contacts by name, and transcribes messages. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and your choices regarding your data.

1. Information We Collect

Everything described in this section is stored in your private account and is visible only to you, through your own app. It is never visible to other Bruno users, never sold, and never shared for marketing. Our own access is limited to what is required to operate, secure, and support the Service (see Section 4).

Account information. When you create an account, we collect your phone number (used for authentication via Firebase Authentication) and your first name and pronoun preference (provided during setup).

Your contacts. If you choose to sync your contacts, we upload only the first names and phone numbers from your device's address book to our servers — just enough for Bruno to recognize known callers and greet them by first name. Full names stay on your device and are used locally by the app for display. Contact syncing is optional and can be triggered manually in the app settings.

Call data. When a call is screened through Bruno, we collect:

Call audio recordings (the screening portion of the call)
Transcripts of what the caller said
The caller's phone number
The caller's name as it appears in your device's address book, used to label the call in your history (for callers who are in your contacts)
The date and time of the call
Whether the caller was identified as a known contact
Whether the caller passed the spam challenge
The call outcome (answered, declined, missed)

Device information. We collect your device push notification tokens (Firebase Cloud Messaging / APNs) so we can send you push notifications about incoming and screened calls.

Usage data. We collect aggregate statistics such as the number of spam calls blocked and messages taken, stored in your user profile.

2. How We Use Your Information

To provide the Service: screen and record calls, transcribe messages, deliver notifications, play back recordings, and display your call history.
To personalize your experience: greet known callers by name using your synced contacts and preferred pronoun.
To send invites and notifications: deliver push and SMS messages about calls, invites, and your account.
To improve the Service: understand usage patterns, diagnose issues, and develop new features.

3. Data Retention

Call recordings: automatically deleted after 30 days.
Transcripts and call records: retained in your account so you can search and reference them, until you delete them or delete your account.
Contacts: stored until you re-sync or delete your account.
Account data: retained until you request deletion.

4. Where Your Data Is Stored

Bruno's backend runs on Google Firebase (Cloud Firestore, Cloud Storage, Cloud Functions, Firebase Authentication, and Cloud Messaging), hosted in the United States. Data is transmitted over encrypted connections (TLS/SSL), and access to our Firebase project is restricted to authorized personnel. Call recordings are stored in Cloud Storage with a 30-day lifecycle policy and are automatically deleted after 30 days. See Firebase Privacy Information.

5. SMS Messages

Bruno may send SMS text messages for invitations and for call or account notifications. Message and data rates may apply. You can opt out of Bruno's texts at any time by replying STOP to any message; reply HELP for help. Opting out of texts does not cancel your subscription. SMS is delivered via our telephony provider, Twilio — see the Twilio Privacy Policy.

6. Third-Party Services

We use the following third-party services to operate Bruno:

Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging) — backend infrastructure, data storage, and push notifications.
Twilio — phone call routing, voice interaction, call recording during screening, and SMS delivery.

We never sell your personal information, and we do not share your data with third parties for their own marketing purposes.

7. Subscriptions and Billing

Subscriptions are sold and billed through the Apple App Store and Google Play. We do not collect or store your payment card details; those are handled by Apple or Google under their respective privacy policies. We receive subscription status (trialing, active, canceled) to manage your access.

8. Referrals and Invites

Each subscriber has a personal invite link. When you invite someone, we process the invite code to credit a free month to both accounts when the invited person activates. If Bruno invites callers on your behalf, it uses the caller's number solely to send that invitation.

9. Your Rights and Choices

Contact syncing: You can choose not to sync contacts. Bruno will still work but will treat all callers as unknown.
Notifications: You can disable push notifications through your device settings, and opt out of SMS by replying STOP.
Account deletion: You may delete your account and associated data directly in the app, or request deletion by emailing support@brunospeaking.com. On deletion we remove your recordings, transcripts, contacts data, and account records, except where we are required to retain limited information to comply with legal obligations. For step-by-step instructions and what deletion removes, see our Delete Your Account page.
Data export: You may request a copy of your data by contacting us.

10. Children's Privacy

Bruno is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app or on our website with a new effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at support@brunospeaking.com.