Terms of Service

Effective date: July 13, 2026

These Terms of Service ("Terms") govern your use of the Bruno mobile application and related services (the "Service"), operated by Bruno Speaking, a DBA of SMX3 LLC ("Bruno Speaking," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Bruno is a call-screening assistant. Calls you don't answer are forwarded to a Bruno number, where Bruno greets your contacts by name, challenges unknown callers to filter out spam and robocalls, records and transcribes messages, and delivers them to your devices. Bruno relies on conditional call forwarding provided by your mobile carrier. You are responsible for enabling and maintaining call forwarding, and carrier features and charges are outside our control.

2. Eligibility and Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and provide a valid phone number to use the Service. You are responsible for maintaining the security of your account and for all activity under it.

3. Subscriptions, Free Trial, and Auto-Renewal

• Free trial. New subscriptions begin with a 7-day free trial. If you do not cancel before the trial ends, your subscription begins and you will be charged.
• Pricing. The subscription is $5.99 per month or $39.99 per year (effectively $3.33/month). Prices may change with notice as permitted by the app stores.
• Auto-renewal. Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the period ends. Your payment method (via the app store) will be charged for renewal.
• Billing. All purchases are processed by the Apple App Store or Google Play. We do not process or store your payment details.

4. Cancellation and Refunds

You can cancel anytime through the app store you subscribed with — on iPhone via Settings → your name → Subscriptions, or on Android via the Google Play Store under Payments & subscriptions. Cancellation takes effect at the end of the current billing period, and you retain access until then. Refunds are handled solely by Apple or Google under their respective policies; we do not directly process refunds.

5. Referrals and Free Months

Each subscriber has a personal invite link. When someone signs up using your invite and activates a paid subscription, both accounts receive a free month, subject to any limits or anti-abuse measures we apply. We may modify or end the referral program at any time.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful, harassing, or fraudulent purpose;
• Attempt to intercept, record, or screen calls in violation of applicable law;
• Reverse engineer, disrupt, overload, or attempt to gain unauthorized access to the Service;
• Upload contacts or data you do not have the right to share;
• Resell or provide the Service to third parties without our permission.

7. Call Recording and Consent

How recording works. When a forwarded call reaches Bruno, the call is recorded and transcribed from the moment Bruno answers until the call ends. Bruno answers every screened call by stating that it is on a recorded line, identifying itself as an AI assistant, and asking the caller for a message to pass along — so callers are informed that the call is recorded, that they are speaking with an automated system, and that what they say will be delivered to you. Recordings are automatically deleted after 30 days; transcripts remain in your account until you delete them.

Your consent. By enabling call forwarding to Bruno, you consent to Bruno answering, recording, and transcribing the calls forwarded from your number, and you direct us to do so on your behalf as your agent for taking messages.

Calls between Bruno subscribers. If you call another Bruno subscriber and their Bruno answers, you consent — as a Bruno subscriber bound by these Terms — to that call being recorded and transcribed by the Service, just as callers to your own number are. This consent applies whenever you place a call that is answered by any Bruno-operated number.

Your responsibilities. Call-recording laws vary by state and country, and some jurisdictions require the consent of every party to a call. You are responsible for using the Service in compliance with the laws that apply to you and your callers, including any obligation to provide additional notice. If you are not comfortable with calls being recorded, do not enable call forwarding to Bruno; you can stop all recording at any time by disabling call forwarding.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and retain your data (including the automatic deletion of call recordings after 30 days).

9. Disclaimers

The Service is provided "as is" and "as available." We do not guarantee that every spam call will be blocked, that every legitimate call will pass, or that the Service will be uninterrupted or error-free. Call delivery depends on your carrier, network conditions, and third-party providers.

10. Limitation of Liability

To the fullest extent permitted by law, Bruno Speaking will not be liable for any indirect, incidental, or consequential damages, or for any missed, delayed, or misrouted calls, arising from your use of the Service.

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated version here with a new effective date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact Us

Questions about these Terms? Contact us at support@brunospeaking.com.